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Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Steve Copeland

Agency Principal
Direct: (931) 372-1222 x1001

Kayla Copeland


Eric Matheson

Benefit Division / Agent
Direct: (931) 372-1222 x1014

Tim Grapes

Benefit Division / Agent
Direct: (931) 372-1222 x1016

Lisa Crittenden

Life / Health Division
Direct: (931) 372-1222 x1002

Lynn McCoy

Direct: (931) 372-1222 x1003

Scott Foister

Direct: (931) 372-1222 x1006

Serena Oliver

Personal Lines
Direct: (931) 372-1222 x1013

Michelle Davis

Commercial Lines
Direct: (931) 372-1222 x1005

Ann Rice

Commercial Lines
Direct: (931) 372-1222 x1011

Tammy White

Commercial Lines
Direct: (931) 372-1222 x1007

Elaine Taylor

Personal Lines
Direct: (931) 372-1222 x101

Tanisha Templeton

Direct: (931) 372-1222 x1012

Kim Crabtree

Agent / Customer Service Representative

Sharon Pointer

Direct: (931) 372-1222 x1010

Glenda Randolph

Customer Service Representative

Michelle LaFever

Customer Service Representative

Rhonda Frasier


Valerie Blevins