Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- ...knowledgeable with a focus on customer service...
“The first thing I want to say is the review left by Will D. on 9/23/2016 should be taken very lightly. This person’s complaint is entirely on him. The information provided at the time of a quote clearly explains payment options. Anyone who didn’t understand the difference between a pay in full discount vs. a monthly payment plan simply didn’t pay attention from the onset. Now, for my experience … after doing business for 30 years with a large company that only sells its “brand,” I decided to shop with independent agents. After numerous attempts to get some local area agents to be responsive (return phone calls, emails, etc.), I ran across CIA in Mt. Juliet. That’s when I finally found someone knowledgeable with a focus on customer service. Kayla never once failed to respond to me whether by phone, email, or in person as I considered my options carefully. Leaving my trusted company wasn’t easy, but Kayla gave me the peace of mind to make the change. On top of that, she saved me over $1,000 a year in total premiums to insure a home and three vehicles. If you’re considering an independent agent, I encourage you to give Kayla at CIA Mt. Juliet a chance.”
- ...Helped me get what I needed at an awesome cost!
“Kayla got me a great insurance on BCBS last year. I got a letter from BCBS saying my premium was going up. I couldn’t afford the new cost. Kayla went back through all the plans and found a new one that had better coverage that all my physicians took and included dental! I even paid less than my last year premium with BCBS. She took the time to understand what I wanted and helped me get what I needed at an awesome cost!”